Terms & Conditions

Effective Date: 01.01.2026

Welcome to KosherShop.com. These Terms & Conditions govern your use of our website and the purchase of products from KosherShop.com. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About KosherShop

KosherShop.com provides kosher meat, poultry, deli products, and grocery items for delivery to customers throughout the United States.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Changes will become effective upon posting to the website.

2. Product Availability

All products are subject to availability. While we strive to maintain accurate inventory levels, certain products may become unavailable after an order has been placed.

In the event an item is unavailable, we may contact you regarding substitutions, adjustments, or order cancellation.

3. Pricing and Weight-Based Products

Many products offered on KosherShop.com are sold by weight. Product weights listed on the website are estimates and may vary slightly.

• An authorization hold may be placed on your payment method for the estimated order total.
• Products are weighed during fulfillment.
• The final charge will be based on the actual weight of the products shipped.
• If the actual total is lower than the authorized amount, the difference will be released or refunded.
• If the actual total exceeds the estimated amount within a reasonable variance, you authorize KosherShop.com to charge the final amount.

KosherShop.com reserves the right to adjust charges to reflect actual product weights and quantities shipped.

4. Payment Authorization

• Verify payment information.
• Place authorization holds on your payment method.
• Charge the final amount based on actual products and weights shipped.
• Process refunds, credits, or adjustments when applicable.

Authorization holds may remain on your account for several business days depending on your financial institution.

5. Shipping and Delivery

Delivery dates are estimates only and are not guaranteed.

Customers are responsible for providing accurate shipping information. KosherShop.com is not responsible for delays or failed deliveries caused by incorrect addresses or recipient information.

All perishable products are shipped frozen and should be refrigerated or frozen immediately upon delivery.

6. Returns, Refunds, and Damaged Products

Non-Returnable Products

• Meat and poultry products
• Frozen products
• Refrigerated products
• Perishable food items
• Products that have been opened, consumed, or improperly stored after delivery

Eligible Refund Requests

• The product received is materially different from what was ordered.
• The product is significantly not as described.
• The product arrives damaged.
• The product arrives spoiled due to a verified shipping or handling issue.

Proof Requirements

• Photographs of the product.
• Photographs of the packaging.
• Photographs of shipping labels.
• A description of the issue.
• Additional information reasonably requested by our customer service team.

Claims submitted without sufficient supporting evidence may be denied.

All claims must be submitted within 48 hours of delivery.

7. Product Information

We make reasonable efforts to accurately describe all products. However, colors, appearance, marbling, packaging, and product presentation may vary from photographs displayed on the website.

8. Food Safety

Customers are responsible for properly handling, storing, cooking, and consuming all products purchased from KosherShop.com.

9. Limitation of Liability

To the fullest extent permitted by law, KosherShop.com shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

10. Intellectual Property

All content on KosherShop.com, including text, images, graphics, logos, and website design, is the property of KosherShop.com.

11. Privacy

Your use of KosherShop.com is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Wyoming.

13. Contact Information